I suggest you ...

Allow SSO login to accept either username or email address

The typical SSO login screen will label the username box as "Username / Email Address" which implies that it will accept either. But many users intentionally pick a short username rather than an email address, but then forget later on and they get frustrated when they attempt to login with an email address. User-friendly websites accept either.

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    Clay Gibney shared this idea  ·   ·  Admin →

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