How do I connect my depth camera to my PC/Mac?

Personify Live supports the following depth cameras: 
Primesense Carmine 1.08 and 1.09
Microsoft Kinect
Asus Xtion Pro Live

INSTALL PROCESS
Whatever your depth camera might be, Personify has made it really easy to get your depth camera up and running.
The Personify Live installer is a standalone self-contained installer that will install everything you need to get the depth camera running.
IMPORTANT: Do NOT install any drivers yourself. Installing the drivers yourself can result in an incompatible driver version.

The Personify Live installer will guide you through the process of installing the drivers for the camera and the app.
In general, always select the 'automatically detect camera' option after connecting your depth camera to your system.

After the installation successfully completes, you are now ready to run the Personify Live app from the set of installed programs.
When  you launch the program,  you should be able to log in using your Personify credentials and see your persona on the desktop.
Pro tip: The device shows up as a Primesense device on device manager (make sure there are no yellow exclamation points next to the entry in device manager)

TROUBLESHOOTING

USB PORTS: Certain USB ports are not high powered enough to drive your depth camera. When you connect your depth camera, try the other USB ports on the system.
Pro tip: Older Asus Xtion Pro Live cameras are ncompatible with USB 3.0 ports. If you run into this issue contact us at support@personifyinc.com

BAD INSTALLATION: If you have a bad installation due to an incomplete install or because you installed some incompatible drivers through a different source, take the following steps to start with a clean system so you can re-install Personify Live
Go to Add/Remove programs and uninstall any programs from publisher 'Primesense' (this will remove any existing versions of openNI or the driver)

Then reinstall using the Personify Live installer using the 'automatically detect camera' flow.

 


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